Internet Technician
Job DescriptionDepartment SummaryOur Technicians provide TV and Smart Home solutions to millions of customers.
As a technician, you will be trained to ensure a world-class customer experience, connecting and educating people in every home you visit.
You are an essential part of our organization and play a vital role in delivering excellent customer service.
Our commitment to customer satisfaction has been recognized, as we have earned the J.
D.
Power award for Overall Customer Satisfaction for six consecutive years.
Job Duties and ResponsibilitiesGuaranteed promotion after 6 months with a pay increase of $1.
00 per hourPerformance Incentives with the potential to earn up to $6,400 in your first year and $9,100 in subsequent yearsPaid training, paid time off, and paid holidays4-day work week with opportunities for overtimeMedical, Dental, Vision, and Life Insurance packages, plus a Health Savings AccountFree DISH TV programming at your home, valued at $114.
99 per month, as well as discounted Sling TV and Boost Infinite phone plans401(K) with company match, Employee Stock Purchasing Program (ESPP), and Tuition ReimbursementDISH-supplied van, tools, and uniformsOpportunity for growth with many of our current technician leaders starting off as technicians themselves.
Performance-based promotions offer automatic pay increases at different levelsWhat will you be doing?As a Field Technician, you will represent DISH by visiting customers' homes daily.
Your role will be to simplify their lives and educate them about the possibilities of a smart home during the installation process.
Skills, Experience, and RequirementsAll technicians must:
Have the ability to build quick rapport and provide excellent customer serviceBe comfortable working at heights, including on ladders up to 40 feet, and in various weather conditionsBe able to lift over 70 lbsHold a valid driver's license in the state you are seeking employment, with a driving record that meets DISH's safety standardBe willing to travel, if requiredSalary RangeCompensation:
$19.
50/HourCompensation and BenefitsFrom health perks to career development opportunities, you can find more about our benefits on our careers website:
careers website link .
Please note that employment is subject to successful completion of a pre-employment screening, which includes a drug test and an acceptable driving record.
The listed compensation may include a combination of hourly pay rate and location pay differential.
Recommended Skills Customer Experience Customer Satisfaction Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
As a technician, you will be trained to ensure a world-class customer experience, connecting and educating people in every home you visit.
You are an essential part of our organization and play a vital role in delivering excellent customer service.
Our commitment to customer satisfaction has been recognized, as we have earned the J.
D.
Power award for Overall Customer Satisfaction for six consecutive years.
Job Duties and ResponsibilitiesGuaranteed promotion after 6 months with a pay increase of $1.
00 per hourPerformance Incentives with the potential to earn up to $6,400 in your first year and $9,100 in subsequent yearsPaid training, paid time off, and paid holidays4-day work week with opportunities for overtimeMedical, Dental, Vision, and Life Insurance packages, plus a Health Savings AccountFree DISH TV programming at your home, valued at $114.
99 per month, as well as discounted Sling TV and Boost Infinite phone plans401(K) with company match, Employee Stock Purchasing Program (ESPP), and Tuition ReimbursementDISH-supplied van, tools, and uniformsOpportunity for growth with many of our current technician leaders starting off as technicians themselves.
Performance-based promotions offer automatic pay increases at different levelsWhat will you be doing?As a Field Technician, you will represent DISH by visiting customers' homes daily.
Your role will be to simplify their lives and educate them about the possibilities of a smart home during the installation process.
Skills, Experience, and RequirementsAll technicians must:
Have the ability to build quick rapport and provide excellent customer serviceBe comfortable working at heights, including on ladders up to 40 feet, and in various weather conditionsBe able to lift over 70 lbsHold a valid driver's license in the state you are seeking employment, with a driving record that meets DISH's safety standardBe willing to travel, if requiredSalary RangeCompensation:
$19.
50/HourCompensation and BenefitsFrom health perks to career development opportunities, you can find more about our benefits on our careers website:
careers website link .
Please note that employment is subject to successful completion of a pre-employment screening, which includes a drug test and an acceptable driving record.
The listed compensation may include a combination of hourly pay rate and location pay differential.
Recommended Skills Customer Experience Customer Satisfaction Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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